I had quite high expectations and stay didn’t meet this expectation.I had an issue to book hotel via app, then I used website, website recommended my to use the app.Check in in the app was also issue. It was recommended to have mobile key, but it didn’t work.
I booked another hotel just hours later in Vienna and everything worked fine.There is recommended to book a shuttle bus day in advance. I would not call it shuttle bus, the frequency is 4x a day and probably you have to be lucky, because it was full. Capacity is not adequate.The staff is kind and very professional. The staff expects you know everything, for someone who was in this chain first time, many things is not clear.
One example is breakfast. There is no information about breakfast in the app. No possibility to book the room with or without breakfast. I would expect the staff will inform me during check in if there is a breakfast or not. I had to ask the staff.
Hotel has good facilities, but you have to check it in the app or ask the staff how it works. There is no brief introduction you can use the pool, playing room for kids etc.
The room was nice and clean, the bed was super comfy, probably the best I’ve ever slept.I’m not really sure if I’ll use this chain again.
阿俊
本週環境優美,服務親切。
黃二舅
本週二老闆老二
本週我打電話致你們桃園喜來登飯店 因為我是窮人沒有錢住,你們這麼大一個飯店沒辦法包容一個窮人身上沒有錢 連善事都不願,趁早關閉好了
Vladimir Balusik
本週I had quite high expectations and stay didn’t meet this expectation.I had an issue to book hotel via app, then I used website, website recommended my to use the app.Check in in the app was also issue. It was recommended to have mobile key, but it didn’t work. I booked another hotel just hours later in Vienna and everything worked fine.There is recommended to book a shuttle bus day in advance. I would not call it shuttle bus, the frequency is 4x a day and probably you have to be lucky, because it was full. Capacity is not adequate.The staff is kind and very professional. The staff expects you know everything, for someone who was in this chain first time, many things is not clear. One example is breakfast. There is no information about breakfast in the app. No possibility to book the room with or without breakfast. I would expect the staff will inform me during check in if there is a breakfast or not. I had to ask the staff. Hotel has good facilities, but you have to check it in the app or ask the staff how it works. There is no brief introduction you can use the pool, playing room for kids etc. The room was nice and clean, the bed was super comfy, probably the best I’ve ever slept.I’m not really sure if I’ll use this chain again.
Perseus Milton
1 週前機場接駁車服務暫停。我們提前一天預訂,卻被告知已滿,需要自行支付計程車費前往機場。請做好支付額外費用的準備。身為尊貴的客人,我的體驗非常糟糕,服務遠低於預期。我七月才來過這裡,長途旅行後感覺很不舒服。